AI Assistant
Accurate answers, grounded in your own knowledge — in Cantonese, English or Mandarin.
Overview
AI Assistant is an enterprise copilot built on Azure OpenAI and grounded in your documents, policies and systems. Staff and customers get accurate, cited answers through your website, Microsoft Teams or messaging apps — while your data stays inside your own Azure tenant. The chat button on this website is a live demonstration of the same solution.
Key capabilities
- Knowledge assistant (RAG)Answers drawn from your own content, with sources cited.
- MultilingualCantonese, English and Mandarin — including mixed-language questions.
- Every channelWebsite widget, Microsoft Teams, WhatsApp and other messaging platforms.
- Actions & integrationsLook up orders, raise tickets or book appointments through your systems.
- Human handoverSeamless escalation to a colleague, with the full conversation context.
- GovernanceRole-based access, audit logs and content filters.
Who it's for
- Customer service teams handling high volumes of repeat questions.
- Internal helpdesks for HR, IT and policy queries.
- Organisations with large document libraries that are hard to search.
What you gain
- Consistent answers around the clock.
- Staff freed from repetitive queries.
- Company knowledge that is finally easy to find.
Built on Microsoft Azure
Where we apply it
Retail & Luxury
Clienteling, bilingual marketing and stock intelligence for brands serving Hong Kong and visiting customers.
Learn moreFinance & Insurance
Grounded assistants, document intelligence and live service analytics for regulated firms that cannot compromise on accuracy.
Learn moreLogistics & Trading
Forecasting, document automation and shipment-status assistants for trading houses, forwarders and distributors.
Learn moreProfessional Services
Knowledge assistants, engagement finance and lead generation for law, accounting, consulting and agency firms.
Learn moreProperty
Leasing and tenant assistants, bilingual marketing and portfolio analytics for developers, agencies and property managers.
Learn moreReady to Become AI-Native?
Tell us about your business challenge. We'll show you what Azure AI can do for it — concretely, and fast.