AI for Logistics & Trading
Hong Kong's trading houses, sourcing offices, forwarders and distributors coordinate suppliers, shipments and customers across time zones — mostly by email, spreadsheet and messaging. We put AI into that flow so decisions are forward-looking and the paperwork handles itself.
Logistics & Trading: the problems we are asked to solve
Forecasts are spreadsheets and instinct
Purchase quantities and safety stock are set by experienced buyers on gut feel; a missed shift in demand means stock-outs or a warehouse full of slow movers.
Shipping documents are retyped several times
Commercial invoices, packing lists, bills of lading and certificates arrive in every format and are keyed into the ERP, the forwarder portal and the customer update by hand.
"Where is my order?" consumes the team
Customers and suppliers ask for status by WhatsApp, email and phone all day; each answer requires someone to look in three systems.
Systems do not talk to each other
ERP, WMS, forwarder portals and customer spreadsheets hold overlapping data that never quite agrees.
Where AI-native makes the difference
Demand, inventory and lead-time forecasting
Models trained on your sales, seasonality and supplier lead times recommend order quantities and flag stock at risk — connected to your existing ERP.
Learn more AI AssistantShipment and supplier status assistant
An assistant that answers customers and colleagues about orders, ETAs and documents from your systems, in Cantonese, English or Mandarin, on WhatsApp or Teams.
Learn more Software Development PlatformIntegration and document automation
Extract data from shipping documents with Azure AI Document Intelligence and move it between ERP, WMS and portals through secure APIs.
Learn more AI Finance & CRMCash and receivables visibility
Reconcile payments, forecast cash across currencies and watch customer credit risk on one live dashboard.
Learn moreHow we start
- 1
Discovery workshop
We sit with your purchasing, operations and finance leads to choose one flow — for example, order-status enquiries or replenishment for one product family — and agree how to measure it.
- 2
Four-to-six-week pilot
We connect to the real ERP, WMS or document feeds inside your Azure tenant and run the pilot alongside current practice so the comparison is honest.
- 3
Extend across products and partners
Scale to more product families, suppliers and customer channels, and hand over a platform your team can maintain.
Related solutions
AI-ERP
An intelligent ERP that plans ahead — forecasting demand, automating routine operations and answering questions in plain language.
- Demand & inventory forecasting
- Intelligent procurement & supply chain
- Order & workflow automation
- Natural-language business reporting
AI Assistant
Enterprise copilots grounded in your own knowledge base — answering staff and customer questions accurately, around the clock.
- Knowledge assistants on Azure OpenAI
- Cantonese, English & Mandarin support
- Web, Teams & messaging integration
- Enterprise security & access control
Software Development Platform
Ship reliable software faster with an AI-assisted development platform running on Azure cloud-native infrastructure.
- AI-assisted coding & code review
- CI/CD pipelines on Azure DevOps
- Low-code & rapid app delivery
- Cloud-native architecture & APIs
AI Finance & CRM
Unify financial operations and customer relationships on one intelligent platform, so every decision is informed by live data.
- Automated invoicing & reconciliation
- AI cash-flow & revenue forecasting
- Customer 360° view with AI scoring
- Churn prediction & next-best-action
Ready to Become AI-Native?
Tell us about your business challenge. We'll show you what Azure AI can do for it — concretely, and fast.